Help Center

Simply find the product you wish to purchase and click "ADD TO CART" 

When you are done shopping you can VIEW CART and then CHECK OUT 

Usually take between 2-6 working days to complete, but this does depend on how busy we are at the time.

Our turnaround time varies during the course of the year depending on the current workload. The current turnaround time is usually displayed at the top of our website.

Turnaround times vary from 1- 14 working days and we do have a Priority Service option which varies between sameday and 5 working days.

Our shipping fees work on a sliding scale based on the value of your order:

Shipping usually takes between 1 and 3 working days depending on destination. (Add an extra day for outlying areas)

We can arrange overnight delivery at an additional cost, simply give us a call - 087 152 0808

Yes you can! We are based in Edgemead, Cape Town

The canvases are quite durable and should resist most scratches, smudges, fingerprints, etc. You can dust canvases with a soft, dry cloth. If your canvas is damaged and needs deeper cleaning you may try a damp cloth. If the canvas gets nicked and loses ink in a certain areas it can be touched up with felt-tip markers or paint.

The unique construction and coating provide superior color gamut and resolution. Canvases are only intended for indoor use, and will resist fading if kept out of direct sunlight.

We can work with all file formats.

The enhancements available to add to your order online are Black & White, Sepia, and Retouching. We offer additional services such as Photo Collages and Multi-Canvas Collages.

You can have us print your image in Black & White or an antique Sepia tone and we will make sure your image converts to that color with the proper contrast and exposure. 

Minor retouching. Please specify in the comments box provided what specific items you would like corrected.

• Remove red eye
• Dust Removal
• Remove date stamp
• Remove small scratches and imperfections

Major retouching would include more in depth correction or restoration. Please specify in the comments box what specific items you would like retouched. If you aren't sure which option to choose for your image, please contact us.

• Teeth whitening
• Wrinkle removal
• Skin smoothing to minimize imperfections
• Remove moles, scars and facial blemishes
• Isolate color (make the shirt red) look for an action/filter for this
• Removal of large objects (wires, poles, etc)
• Add/Remove people from group shots
• Oil Painting Effects
• Other difficult requests

Many images online are low resolution and are not intended for printing. However, one way to filter for higher quality images is by going to the image section within the Google search engine. You would search for the item, and then click on "Show Options" and then on the left hand side choose "Large". 

We use poly-cotton canvas and our clients can choose between Matte or Glossy/Satin finish for an extra charge.

We use Epson Surecolour machines with only original inks!

We offer our clients a variety of frame depth options ranging from 15mm (Standard) to 50mm (Premium)

Larger sizes from A2 upwards are fitted with a hardboard backing for increased strength.

Should you have any issue whatsoever with the final product, please send us an email right way so we can fix the problem! Please note you need to let us within 7 days of receiving your order.

In the email please describe exactly what you are not happy with, along with your order number and contact details.

Send the mail to info@canvasandmore.co.za

We will endeavor to send you a replacement within 72 hours, depending on how busy we are at the time.

If you are still not 100% satisfied with the replacement and have a valid reason, we will process a refund.

To enable a refund we will request your banking details via email.

Refund payments are processed within 7 days, are subject to managements final approval and 3% Payfast fees. (If you didn't EFT to us initially)